> ## Documentation Index
> Fetch the complete documentation index at: https://docs.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring User Tracking Codes

Tracking codes allow Admins to define up to 5 custom fields to managed user accounts. In these fields, Admins can add free-form values, often called tracking codes. To use tracking codes, [open a ticket with our Support team](https://support.box.com/hc/en-us/requests/new) to request that this feature is enabled.

You can add, edit, and delete tracking code fields in the Admin Console. Co-Admins must have the *View settings and apps for your company* permission enabled to access tracking codes for other managed users.

Tracking codes can be enabled by requesting the feature via a [support ticket](https://support.box.com/hc/en-us/requests/new?\&referrerPageUrl=https://support.box.com/hc/en-us/articles/360043693474-Box-Product-Support).

## Adding a Tracking Code Field

You can add up to 5 tracking codes.

1. Go to **Admin Console > Enterprise Settings**.
2. Click the **User Settings** tab.
3. In the **User Tracking Codes** section, enter values in one or more *Tracking code #* fields.
4. Click **Save**.

## Editing a Tracking Code Field

Editing a tracking code does not affect any values entered in that field for any users.

1. Go to **Admin Console > Enterprise Settings**.
2. Click the **User Settings** tab.
3. In the **User Tracking Codes** section, edit the value in a *Tracking code #* field.
4. Click **Save**.

## Deleting a Tracking Code Field

1. Go to **Admin Console > Enterprise Settings**.
2. Click the **User Settings** tab.
3. In the **User Tracking Codes** section, select the value in a *Tracking code #* field and press **Delete**.
4. Click **Save**.

Once tracking code fields are established in the Admin console, you can add, edit, and delete tracking code values in managed user accounts.

## Adding a Tracking Code Value to a Managed User Account

1. Go to **Admin Console > Users & Groups**.
2. Click the **Managed Users** tab.
3. Click the name of a managed user.
4. In the User Details section, click **Edit**.
5. Enter a value in a tracking code field. The tracking code fields are the last fields in the User Details section.
6. Click **Save**.

## Editing a Tracking Code Value in a Managed User Account

1. Go to **Admin Console > Users & Groups**.
2. Click the **Managed Users** tab.
3. Click the name of a managed user.
4. In the User Details section, click **Edit**.
5. In a tracking code field (the tracking code fields are the last fields in the User Details section), make any desired changes to the field value.
6. Click **Save**.

## Deleting a Tracking Code Value in a Managed User Account

1. Go to **Admin Console > Users & Groups**.
2. Click the **Managed Users** tab.
3. Click the name of a managed user.
4. In the User Details section, click **Edit**.
5. In a tracking code field (the tracking code fields are the last fields in the User Details section), delete the value in the field.
6. Click **Save**.

## Reporting on Tracking Codes

Reporting on tracking codes is available:

* In the [User Details report](https://docs.box.com/en/box-admin-tools/reporting-and-insights/user-details-report.md)
* Via API (application programming interface) and CLI (command line interface) as follows:
  * Using API: `Get user` with `fields=tracking_codes`
  * Using Box CLI: `> box users:get <user_id> --fields=tracking_codes`